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4030 Fitch Rd, Toledo Ohio, 43613

Phone Number

(419) 910-3200

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Privacy Policy

Effective Date: 01.01.2024

At E&K Contractors, we are committed to protecting your privacy and ensuring that your personal information is handled in compliance with all relevant regulations, including those governing the use of Twilio and GoHighLevel platforms. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.

  • Usage Data: Interactions with our website, emails, SMS messages, and other communications.

  • Technical Information: IP addresses, browser type, operating system, and device details.

2. How We Use Your Information

We use your information for the following purposes:

  1. Communication: Sending SMS messages, emails, and phone calls for marketing, transactional, or service-related purposes.

  2. Marketing: Delivering personalized marketing campaigns via Twilio and GoHighLevel.

  3. Customer Support: Responding to inquiries and resolving issues.

  4. Analytics: Monitoring and analyzing the effectiveness of our communications and services.

  5. Compliance: Adhering to legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Third-Party Service Providers: Including Twilio and GoHighLevel, for communication and marketing purposes.

  • Compliance Authorities: If required by law or regulation.

All third-party service providers are contractually obligated to handle your information in compliance with applicable privacy laws.

4. Your Choices and Rights

  • Opt-Out: You can opt out of SMS and email communications by following the unsubscribe instructions in the message or replying “STOP” to SMS.

  • Access and Correction: You have the right to request access to the personal information we hold about you and correct inaccuracies.

  • Data Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us at [Insert Contact Information].

5. Data Security

We take reasonable measures to protect your information, including:

  • Encryption of sensitive data during transmission.

  • Regular security audits and monitoring.

  • Secure storage of information on Twilio and GoHighLevel platforms.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

7. Compliance with Twilio and GoHighLevel Policies

Our use of Twilio and GoHighLevel complies with their respective privacy and data protection policies:

By engaging with our services, you also agree to these providers’ policies.

8. Cookies and Tracking

Our website and communications may use cookies or similar tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to our website. Please review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

By using our services, you acknowledge that you have read and agree to this Privacy Policy.